We hope everything you buy from us is what you expect. If this is not the case, please inform us within 48 hours of receipt of the goods.
When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags.
We’re sorry, but we are unable to offer a free returns service. Returns must be made at your own cost and preferably insured as the goods are your responsibility until received by us. We recommend Royal Mail recorded delivery. Please return to the following address:
Allergy Action, 23 Charmouth Road, St Albans, AL1 4RS, UK
Returns must be made within 7 working days of delivery.
You should allow up to 30 days from receipt by us of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods. Postage and packaging charges will not be refunded. This does not affect your statutory rights.